> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guhan.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and credits

> How Guhan's credit system works. Current prices live on guhan.ai/pricing.

Guhan uses a **credit** system. Each plan comes with a monthly credit allocation; different actions cost different credits.

<Card title="See current plan prices + features" icon="tag" href="https://guhan.ai/#pricing">
  Live pricing, plan features, and pack sizes on guhan.ai. This page focuses on how credits *work* — the actual numbers can change and the pricing page is always the source of truth.
</Card>

## What costs a credit

| Action              | Credits        | When it fires                                                                                       |
| ------------------- | -------------- | --------------------------------------------------------------------------------------------------- |
| Land a prospect     | 1              | Watchlist Agent adds a prospect to a List                                                           |
| Reveal an email     | 4              | Email step needs an address; Guhan looks it up                                                      |
| Reveal a phone      | 12             | WhatsApp step needs a phone; Guhan looks it up                                                      |
| AI reply draft      | 1              | AI reply node drafts a response                                                                     |
| Recent-post fetch   | 0.25           | Optional post fetch on DM steps                                                                     |
| CSV lead enrich     | 1              | LinkedIn profile fetch for a CSV-uploaded prospect                                                  |
| Company deep enrich | 2              | Fetches industry, headcount, funding etc. (only when the monthly Company brief budget is exhausted) |
| Research brief      | 1              | Per-prospect research brief written by the LLM (only when the monthly free budget is exhausted)     |
| Ask Guhan overflow  | 1 / 50k tokens | Past the daily per-user Ask Guhan token cap                                                         |

Sending doesn't cost credits — LinkedIn / email / WhatsApp actions are gated by daily send caps on your sender accounts, not by credits.

## Two credit pools

Your workspace has **two credit balances** that stack:

<CardGroup cols={2}>
  <Card title="Monthly grant" icon="calendar">
    Refills to your plan amount on your billing anniversary. Unused credits DON'T carry over.
  </Card>

  <Card title="Top-up pool" icon="battery-full">
    Bought as credit packs. Carries over 12 months. Spent AFTER the monthly grant is depleted.
  </Card>
</CardGroup>

## What happens when you run out

If your combined balance hits 0:

* **Prospect discovery pauses** — Watchlist Agents stop landing new prospects
* **Email / phone reveals pause** — steps needing an unreachable channel skip
* **AI reply drafts pause** — replies fall back to plain-classify + hand off to you
* **Ask Guhan works** but every response burns overflow (which fails when balance = 0 → Ask Guhan tells you)
* **Sending doesn't pause** — messages already drafted continue going out (sending itself is free)

You'll see a **banner** at the top of the app. Buy a pack OR wait for the monthly reset.

## Upgrading and downgrading

**Upgrade** — takes effect immediately. Guhan credits the difference between old + new monthly grant to your wallet on the same day.

**Downgrade** — scheduled for the end of your current billing cycle. You keep the higher plan until then; new plan starts at renewal. You can cancel the scheduled downgrade before it lands.

Both from **Settings → Billing → Change plan**.

## Trial period

* **Day 0–7** — full Starter features, no credit card required
* **Day 8** — trial ends; you'll be prompted to add payment
* **Day 8–14** — if no payment, workspace goes read-only; all data preserved
* **Day 15+** — no payment yet? Data preserved for 30 more days, then archived

## Payment failures on a paid plan

If a monthly renewal charge fails, your workspace enters a **7-day grace period**:

* Day 0–7 of grace: full access, banner asks you to update your card
* Day 8+ of grace: workspace flips to read-only; data preserved
* Update payment anytime to lift the read-only state

## Refunds

Full refund on charges within 7 days of the invoice. Email [hello@guhan.ai](mailto:hello@guhan.ai).

## Related

<CardGroup cols={2}>
  <Card title="Current pricing" icon="tag" href="https://guhan.ai/#pricing">
    Plan prices, pack sizes, and feature comparison on guhan.ai.
  </Card>

  <Card title="Roles + permissions" icon="key" href="/workspace-settings/roles-and-permissions">
    Who in your workspace can spend credits.
  </Card>
</CardGroup>