What the extension doesn’t do
- It doesn’t send messages, invites, comments or follows on LinkedIn. Everything you send goes out from Guhan through your sender accounts, within their sending limits.
- It only reads the page you’re on. It never opens other people’s profiles to collect details.
- It doesn’t use credits unless you choose to enrich, find an email or phone number, or generate a brief, and the cost is always shown before you confirm. See Plans and credits.
- Adding people to a List is free. Your plan’s active-prospect limit still applies.
If something looks off
The panel says to reload the LinkedIn tab
The panel says to reload the LinkedIn tab
The extension was updated after that tab opened. Reload the LinkedIn tab, then try again.
The panel says to open a profile, a search, a company or an event
The panel says to open a profile, a search, a company or an event
The extension works on those pages. Other LinkedIn pages, such as your feed or messages, aren’t read.
Experience and Education aren't showing
Experience and Education aren't showing
LinkedIn only loads them as the page is scrolled. Click Load full details in the panel. See Read the full profile.
An import stopped partway
An import stopped partway
LinkedIn may have asked you to check something, or the tab was closed. Look at the LinkedIn tab, finish anything it asks for, then start the import again. People already added stay added, and anyone already in the List is skipped.
The List I want isn't offered
The List I want isn't offered
Lists that are fed by a search or a signal fill themselves, so you can’t add to them by hand. Pick or create a List you add to by hand.
Someone I added shows up twice
Someone I added shows up twice
People from followers and following lists are matched by their LinkedIn member ID, so someone already in Guhan under only a profile link can be added again. Search Prospects for the name and remove the extra one.
Related
Troubleshooting
Problems elsewhere in Guhan.
Sending safety
Send limits, send window and pacing.